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Terms of service

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Terms of Service

Effective Date: 23rd January 2025

1. Agreement to Terms These Terms of Service ("Terms") govern the services provided by Buffalo Film Studios ("we," "us," or "our") to you ("Client"). By engaging our services, you agree to be bound by these Terms.

2. Service Overview Our primary service offering is the $800 Same Day Video Production Package ("Package"). This includes:

  • Filming a one-minute promotional video within one (1) hour at the Client’s premises.

  • Completing the video production within four (4) hours after filming.

3. Client Responsibilities To ensure the success of the Package, the Client agrees to:

  • Provide a suitable filming environment free of interruptions.

  • Ensure all participants and necessary elements are ready at the agreed filming time.

  • Supply any specific branding materials, scripts, or guidelines prior to the filming session.

4. Payment Terms

  • The total cost for the Package is $800, payable as follows:

    • A 50% deposit to secure the booking.

    • The remaining balance upon delivery of the final video.

  • Payment can be made via bank transfer, credit card, online payments, or our POS system.

5. Cancellation and Rescheduling

  • Cancellations made more than 48 hours before the scheduled filming time will result in a full refund of the deposit.

  • Cancellations made less than 48 hours before the scheduled time will forfeit the deposit.

  • Rescheduling requests must be made at least 48 hours in advance and are subject to availability.

6. Revisions

  • The Package includes two (2) rounds of minor revisions to the video.

  • Additional revisions will incur an extra fee of $150 per revision.

7. Intellectual Property

  • Ownership of the final video will transfer to the Client upon full payment.

  • We retain the right to use footage or the final video for promotional purposes unless the Client requests otherwise in writing.

8. Limitation of Liability

  • We are not responsible for delays caused by factors beyond our control, including but not limited to equipment failure, Client delays, or unforeseen circumstances.

  • Our liability is limited to the amount paid for the Package.

9. Confidentiality

  • We respect the confidentiality of all materials and information provided by the Client.

10. Governing Law These Terms are governed by the laws of Western Australia.

11. Amendments We reserve the right to amend these Terms at any time. Clients will be notified of significant changes.

12. Acceptance By engaging our services, the Client acknowledges they have read, understood, and agreed to these Terms.

Contact Information For any inquiries or concerns, please contact us at: Buffalo Film Studios